Guest Experience
The Hifyre technology enhances the retail cannabis guest experience and customer interactions with a dispensary, whether it's in-store or online.
Knowledgeable Staff: Well-trained and knowledgeable staff play a crucial role in the retail cannabis guest experience. The Clienteling app can help with onboarding and continued education on the store’s products and pricing mechanisms.
Customer Profile: The Clienteling app assists in personalized conversations with customers by providing an overview of the customers' brand, strain, dominance and category affinity based on previous purchases, along with recommendations.
Personalized Recommendations: E-Commerce, Clienteling and Kiosk are designed to encourage customers to try various products based on their purchase history, preferences, and related characteristics or frequently paired items.
Highlight Product and Promotions: The Digital Displays module enables each store to manage what products and promotions to showcase on the store display screens. Sales, new products, old inventory, or new services can be communicated in a visually appealing way.
Seamless Online Checkout Process: Hifyre offers a smooth and efficient e-commerce checkout process. Saved member contact info, and payment method (optional) allows in-store pickup, curbside pickup or delivery orders to be quickly placed with just a couple of clicks.
Email communications: Members receive e-commerce transactional emails (welcome, order confirmation, ready for pickup confirmation, delivery confirmation, password reset) as well as marketing communications if they opt to do so.
Online Customer Privacy and Security: Hifyre ensures the confidentiality and security of customers' personal account information, including email verification, contact details, and purchase history.