Hifyre Onboarding Checklist

Welcome to Hifyre! Please see below for a helpful check-list while getting started with your account and the Hifyre Retail modules.

You can access our platform using your company email at hifyreretail.com. Your Hifyre representative will share more details regarding your specific login instructions (see Appendix A).

Once logged, in the dashboard will display all modules your account has permission to access (see Appendix B). Account permissions are set by groups as decided by your leadership team.

Detailed documentation can be found within each module, accessed by the side navigation (see Appendix C). The Hifyre Help Center also acts as a resource for any questions you may have while using the modules.

Getting Started

The Hifyre platform relies on certain information being previously populated in your inventory management system (IMS). Please confirm the following list as soon as possible to have a seamless onboarding experience:

1. Confirm products are entered with the correct pricing.

2. Confirm taxes are applied to your locations.

3. Confirm products are set up with the attributes that populate through to E-Commerce, Digital Displays and Clienteling:

   1. Net content/weight

   2. THC, CBD values

   3. Brand

   4. Product description

   5. Product Images

Shop Manager

Tool to manage shop setup and details for e-commerce.

1. Add store details including description and SEO tags, store hours, store location images.

2. Enable menus, shoppable website, location page, ID verification (in jurisdictions where required).

3. Select order methods you wish to offer online.

Digital Displays

Tool to manage in-store digital displays (promos & product menus).

1. Add a screen for each TV/digital device in store.

2. Launch and capture screen URLs and bookmark on each associated TV/digital device.

3. Create and upload promotional assets to the media library (1080 x 1920 px).

4. Set promos and product menus based on available templates and filtering.

5. Confirm everything displays correctly with your promo and menu screens.

Clienteling

Tool for assisted selling, product knowledge & to encourage SparkPerks sign-ups.

1. Validate you have the correct store location selected.

2. Devices set to Kiosk Mode should use Kiosk specific login.

Website Manager

Content management system that allows teams to design and launch branded online dispensaries.

1. Add brand settings with logos & colour palette.

2. Upload promo assets to the media library.

3. Add homepage Hero Banner, Featured Product Ad, & Ad Banner.

4. Optional: Add shop page ad banner and/or information message.

5. Optional: cart step and checkout banners with customized messaging and call to action.

Discount Manager

Tool to create and manage discount codes for use in e-commerce and Clienteling.

1. Create new unique discount codes for customers to start leveraging.

Note: the Welcome and Refer A Friend discount codes are dynamically generated as triggered.

Once your store is live, we recommend testing an order on the website to validate order methods and order messaging.

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Appendix A

F&F Corporate & Franchise - Do not enter email and password in this form. Select the respective login button below SIGN IN and follow prompts to login.

Appendix B

The Hifyre Retail dashboard will display all modules for which your account has permissions to access.

Appendix C

Access detailed documentation within each module by selecting the information icon in the left nav bar: